Description.
This professional figure can be also called Software Deployment Staff or Project Deployment Staff. The main responsibility of this position is to deploy, configure, and update software solutions at the customer site. Their focus is ensuring that the installed software functions as expected and the deployment process causes no disruption to the customer operation.
Where it works
ICT enterprises/ Technical Departments/ Software Development Departments
Activities
- Work with the customer to develop a deployment plan that meets their need;
- Deploy new systems at the customer site, update existing systems, or decommission old systems as needed;
- Test and troubleshoot installed systems;
- Guide and train the customer on using the installed systems;
- Provide technical support to the customer;
- Help in creating user guides;
- Create tools for automatic deployment.
Qualifications
- At least bachelor degree in computer and information technology areas;
- From entry to senior levels.
Technical skills and knowledge
- Depending on the installed system, specific knowledge and skills of software technologies and platforms will be required. However, knowledge of networking, database, server technologies are generally required;
Linguistic knowledge
- Communication in English at basic level
Soft skills and personalities
- Teamwork and cooperation skills
- Communication skill
- Goal management skill
- Problem solving skill
- Personalities: intitiave, dependability, integrity, stress tolerance, persistance, and attentive to details
